主权项 |
1. A management system that analyzes a cause of one or more occurrence events that are one or more events occurred on one or more management target components in a plurality of management target components, the management system comprising:
a storage device; and a processor coupled to the storage device, wherein the storage device is configured to store configuration management information, a plurality of rules, and a plurality of multi-purpose diagnostic procedures, wherein the configuration management information is information about a configuration of the plurality of management target components, wherein each of the plurality of rules is a rule that indicates an association between one or more condition events and a conclusion event to be a cause when the one or more condition events are occurred, wherein each of the plurality of multi-purpose diagnostic procedures is associated with any one of the plurality of rules, and is a multi-purpose diagnostic procedure that is defined using one or a plurality of component types and that does not depend on a management target component, and the processor is configured to
specify one or more cause candidates based on one or more target rules that are one or more rules in association with one or more condition events related to the one or more occurrence events in the plurality of rules; andspecify a multi-purpose diagnostic procedure in association with a target rule that is a basis of a selected cause candidate in the one or more cause candidates in the plurality of multi-purpose diagnostic procedures, and create an expanded diagnostic procedure that is a diagnostic procedure to be executed on one or more management target components for specifying a more specific cause of the selected cause candidate or updating a certainly of the selected cause candidate based on the specified multi-purpose diagnostic procedure and the configuration management information. |