SYSTEMS AND METHODS FOR A CALL OVER NETWORK WITH A VISUALIZED SUMMARY

摘要

Systems and methods for a call over network (CON) with a visualized summary are provided. In some embodiments, after the call concludes, a visualized summary of the call can be generated. The summary includes any of the recording of the call, transcriptions, scenario information, speaker information and the duration each speaker was talking, etc. Scenario may be generated by comparing the call speaking pattern to known templates of call types. Additionally, participant features employed in the call may be summarized in chronological relation to the calls progression in a visual format.

主权项

1. A method for summarizing a Call-Over-Network (“CON”) conference call, useful in association with a plurality of callers, each of the callers having a communicator, the method comprising:
displaying duration of a call over network, including duration of each caller speaking, as a summary; generating a scenario for the call over network; and displaying the scenario with the summary.