| 发明名称 |
TECHNIQUES FOR MANAGING RETAIL SERVICES |
| 摘要 |
Historical and real-time metric data is captured for a retail establishment. When a customer comes for service at the retail establishment, a real-time suggestion as to what service location and what service personnel should be assigned to that customer based on evaluation of the metric data. |
| 申请公布号 |
US2015379649(A1) |
申请公布日期 |
2015.12.31 |
| 申请号 |
US201414317462 |
申请日期 |
2014.06.27 |
| 申请人 |
Sullivan Kimberly Denise;Thomas Erika;Martin Kirstin Sue;Lyle Jennifer Shea |
发明人 |
Sullivan Kimberly Denise;Thomas Erika;Martin Kirstin Sue;Lyle Jennifer Shea |
| 分类号 |
G06Q50/12;G06Q10/06 |
主分类号 |
G06Q50/12 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. A method, comprising:
obtaining at least one metric relevant to a state of a retail establishment; suggesting at least one of: a service location for a customer and a service person to assist the customer based on evaluation of the at least one metric; and presenting at least one of: the service location and an identifier for the service person in a screen rendered on a display. |
| 地址 |
Grapevine TX US |
