Access control list for applications on mobile devices during a remote control session

摘要

A method of implementing access restrictions on mobile devices during a remote control session Network based restrictions; User controlled restrictions, or User controlled access list restrictions. A remote support technician connects to a mobile device to perform remote access to the mobile device. As part of the remote control session a policy can be pushed to the device that would have a list of applications that would need to be allowed by the user to be shared with remote technician. Alternatively no policy is pushed and the user must allow remote support technician access.

主权项

1. A method of implementing access restrictions on a mobile device during a remote management session, the method comprising:
establishing a remote management session between a console and a mobile device; providing an access control policy to the mobile device; attempting, by the console, to access an application on the mobile device; receiving at the console an access control violation notification on a condition that a violation is detected, wherein a user of the mobile device determines the access control violation; and perceiving a pre-defined image of the mobile device at the console upon disapproval by the user of the mobile device of an access attempt of the application.