发明名称 |
SYSTEM AND METHOD FOR ANALYSING AND PROFILING CLIENT INTERACTION |
摘要 |
A system for analysing client interaction history comprises a server configured to receive and process a master document, and generate therefrom a plurality of unique newsletters. The server is further configured to send each unique newsletter to a corresponding client. The system also has a database storing therein records of all interaction activity with a unique newsletter by a corresponding client, wherein the server is further configured to retrieve selected records from the database and calculate therefrom one or more statistics and recommendations for an agent. |
申请公布号 |
CA2894988(A1) |
申请公布日期 |
2015.12.24 |
申请号 |
CA20152894988 |
申请日期 |
2015.06.23 |
申请人 |
SUNA IP PTY LTD |
发明人 |
TAYLOR, RUSSELL;DUNLOP, SCOTT;CLAVEN, JESSE |
分类号 |
G06Q30/02;G06F17/30;H04L12/16 |
主分类号 |
G06Q30/02 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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