发明名称 Systems, apparatuses and methods for communication flow modification
摘要 An apparatus includes a user interface module configured to receive user information associated with a user. The apparatus also includes a classification module configured to apply a classifier defined within a classification tree to the user information, and to calculate a classification score representing an estimated likelihood that the user is associated with at least one user type. The classification module is also configured to classify the user to an identified user type based on the classification score. The apparatus also includes a database configured to store at least one of user account information associated with the user, historical information associated with the user, or historical information associated with a group of users including the user. The apparatus also includes an interface generation module configured to generate a signal based on the information in the database, the signal specifying a user interface to be presented to the user.
申请公布号 US9218410(B2) 申请公布日期 2015.12.22
申请号 US201514616037 申请日期 2015.02.06
申请人 CONTACT SOLUTIONS LLC 发明人 Gray Joshua;Hibbard Mike;Holl Randal E.;Dellostritto James J.
分类号 G06F17/00;G06F7/00;G06F17/30;G06F3/16;G06F3/0482;G06F3/0484 主分类号 G06F17/00
代理机构 Cooley LLP 代理人 Cooley LLP
主权项 1. An apparatus, comprising: a user interface module implemented in at least one of a memory or a processing device, the user interface module configured to receive, from a user device associated with a user, user information associated with the user; a classification module operatively coupled to the user interface module, the classification module configured to: apply a classifier defined within a classification tree to the user information, including calculating a classification score representing an estimated likelihood that the user is associated with at least one user type from a plurality of user types,compare the classification score to a classification criterion associated with an identified user type from the plurality of user types, andclassify, when the classification score meets the classification criterion, the user as the identified user type; a database configured to store at least one of user account information associated with the user, historical information associated with the user, or historical information associated with a group of users including the user; and an interface generation module configured to generate a signal based on the identified user type, the user account information, the historical information associated with the user, and the historical information associated with the group of users, the signal specifying a user interface to be presented to the user, the user interface module configured to transmit the signal to the user device.
地址 Reston VA US