Device management services via mobile devices

摘要

A method, non-transitory computer readable medium, and apparatus for monitoring a device asset of a customer via a mobile endpoint device are disclosed. For example, the method detects one or more devices of the customer via the mobile endpoint device, registers the one or more devices that are detected with an asset management system, wherein the asset management system is located remotely from the one or more devices, monitors the one or more devices and transmits one or more operation parameters associated with the one or more devices to the asset management system.

主权项

1. A method for monitoring a plurality of different devices of a customer via a mobile endpoint device, comprising:
detecting, by a processor of the mobile endpoint device, the plurality of different devices of the customer as the mobile endpoint device is migrating around a customer site, wherein each one of the plurality of different devices has a different communication capability and the mobile endpoint device has each communication capability of the plurality of different devices and a wide area network communication capability; registering, by the processor of the mobile endpoint device, the plurality of different devices that are detected with an asset management system, wherein the asset management system is located remotely from the one or more plurality of different devices; monitoring, by the processor of the mobile endpoint device, the plurality of different devices; transmitting, by the processor of the mobile endpoint device, one or more operation parameters associated with the plurality of different devices to the asset management system; receiving, by the processor of the mobile endpoint device, a control message from the asset management system for one of the plurality of different devices; and controlling the one of the plurality of different devices in accordance with the control message.