| 发明名称 |
Self-service terminal |
| 摘要 |
A method and apparatus are disclosed for determining a status of a Self-Service Terminal (SST) in a financial network. The method includes the steps of, from an SST comprising a node of a financial network, providing an instant message identifying a status of the terminal to a help desk terminal comprising a further node of the financial network. |
| 申请公布号 |
US9219660(B2) |
申请公布日期 |
2015.12.22 |
| 申请号 |
US201213628861 |
申请日期 |
2012.09.27 |
| 申请人 |
NCR Corporation |
发明人 |
Sanches Ricardo Faria |
| 分类号 |
G06F15/16;H04L12/26;H04L29/06;H04L12/24;G07F19/00;G06Q20/18;H04L12/58 |
主分类号 |
G06F15/16 |
| 代理机构 |
|
代理人 |
Mehrle Joseph P. |
| 主权项 |
1. A method of determining a status of at least one Self Service Terminal (SST) in a financial network, comprising the steps of:
sending a query instant message to the SST requesting a status of the SST from a node of the financial network, wherein the query instant message is in a natural language format and represents a command for processing by the SST; receiving the status as an instant message from the SST in response to the query instant message, wherein the status is in the natural language format; from the node of the financial network, providing the instant message identifying the status of the SST to a help desk terminal comprising a further node of the financial network. |
| 地址 |
Duluth GA US |
