发明名称 INFORMATION PROCESSING SYSTEM, INFORMATION PROCESSOR, METHOD, AND PROGRAM
摘要 PROBLEM TO BE SOLVED: To provide an information processing system, an information processor, a method, and a program that are capable of providing a TCO reduction proposal obtained by considering not only a device used by a customer but also usage records of software included in the device.SOLUTION: An information processing system of the present invention includes a monitoring device for collecting information of a device used by a customer and information of software included in the device used by a customer; and an information processor that proposes an alternative device and alternative software. The information processor acquires from the monitoring device the information of the device used by a customer and the information of the software, extracts, by using these pieces of information, the information of an alternative device and alternative software from a storage device having information of alternative devices and alternative software stored therein, and causes a display device to display the information of the alternative device and the software.
申请公布号 JP2015230590(A) 申请公布日期 2015.12.21
申请号 JP20140116555 申请日期 2014.06.05
申请人 RICOH CO LTD 发明人 SHIBUYA KAORU;MATSUURA NEKKA;AOKI TAKESHI
分类号 G06F9/445;G06Q30/02;G06Q50/10 主分类号 G06F9/445
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