发明名称 METHOD FOR COMMUNICATION MANAGEMENT
摘要 A method for communication management includes receiving at least one keyword and receiving a replay time span input. Further, the method includes receiving a plurality of communication inputs including at least a first communication input and a second communication input, monitoring at least the first communication input and second communication input for the at least one keyword, and determining an instantiation of the at least one keyword in at least one of the first communication input and second communication input. Additionally, the method includes associating the determined instantiation with one of the first communication input and second communication input, and providing at least a portion of the communication associated with the determined instantiation based on the replay time span input responsive to the instantiation.
申请公布号 EP2122979(A1) 申请公布日期 2009.11.25
申请号 EP20080701264 申请日期 2008.01.07
申请人 NUANCE COMMUNICATIONS, INC. 发明人 DAWSON, CHRISTOPHER, JAMES;FINN, PETER, GEORGE;HAMILTON, II, RICK, ALLEN;LANGFORD, JOHN, STEVEN
分类号 H04L12/24;H04L29/06 主分类号 H04L12/24
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