发明名称 Method and system for reviewing business activity of a business entity
摘要 A method of reviewing business activity data of a business entity includes maintaining ticket records for a plurality of human-implemented jobs performed at a business entity. The method further includes monitoring business activities that occur on a computer system, and storing in a first log a first record for each of the activities. The method additionally includes automatically extracting from the first log a set of second records including a record for each business activity from the first log that indicates that a job was initiated, viewed, altered, rerun, or deleted by a human. The method further includes automatically extracting from the set of second records a set of third records. If a record in the set of third records indicates that a job was initiated, altered, rerun, or deleted by a human and does not have a corresponding ticket record, the record is flagged.
申请公布号 US2009222484(A1) 申请公布日期 2009.09.03
申请号 US20080071979 申请日期 2008.02.28
申请人 发明人 NORDHIELM BRADLEY D.;LUDWIG MICHELE R.
分类号 G06F17/30;G06Q10/00 主分类号 G06F17/30
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