摘要 |
A method of reviewing business activity data of a business entity includes maintaining ticket records for a plurality of human-implemented jobs performed at a business entity. The method further includes monitoring business activities that occur on a computer system, and storing in a first log a first record for each of the activities. The method additionally includes automatically extracting from the first log a set of second records including a record for each business activity from the first log that indicates that a job was initiated, viewed, altered, rerun, or deleted by a human. The method further includes automatically extracting from the set of second records a set of third records. If a record in the set of third records indicates that a job was initiated, altered, rerun, or deleted by a human and does not have a corresponding ticket record, the record is flagged. |