Multimedia processing resource with interactive voice response

摘要

A multimedia processing resource (MPR) includes interactive voice response capabilities. A user may control MPR commands and functions over a telephone interface. For example, through a telephone connection a user may receive a listing of electronic programming guide data, may schedule a multimedia program for recording, or may receive a report related to a multimedia program that is viewed at the present time.

主权项

1. A first multimedia processing resource, comprising:
a network interface configured to connect to a residential gateway coupled to an access network of a multimedia service provider; a decoder module including a video decoder configured to generate a video stream, suitable for presentation on a display device, based on multimedia programming received by the network interface from the residential gateway; a telephone interface configured to:
receive wirelessly a first telephone call to a dedicated phone number associated with the first multimedia processing resource; andreceive a second telephone call, routed from the residential gateway based on a telephone number extension associated with the first multimedia processing resource, caller identification information indicative of a telephone number associated with a caller, and voice input provided during the second telephone call; and a processor having access to a computer readable medium including program instructions, executable by the processor, wherein the program instructions, when executed by the processor, cause the processor to perform operations comprising:
retrieving voice recognition data specific to a caller setting associated with the caller identification information;processing the voice input based, in part, on the voice recognition data to recognize voice commands from the caller;recognizing, in the voice input, a presentation setting indicated by the caller;distributing the presentation setting to a secondary multimedia processing resource;implementing the presentation setting at the secondary multimedia processing resource;recognizing content criteria indicated by the voice input, wherein the content criteria indicate a content characteristic;accessing, within the first multimedia processing resource, electronic programming guide data listing multimedia programs containing content satisfying the content criteria;generating speech output reciting at least a portion of the electronic programming guide data, wherein the speech output is indicative of the multimedia programs satisfying the content criteria; andreceiving at least one of the multimedia programs satisfying the content criteria.