SYSTEMS AND METHODS FOR SCHEDULING MULTI-SKILLED STAFF

摘要

This disclosure provides systems and methods for generating staffing schedules. Some systems may be configured to generate staffing schedules including a flexible staffing recommendation indicative of a number and a time in which to schedule multi-skilled staff. In some examples, such staffing schedules can be generated based on a demand model generated based on historical demand data and scheduling thresholds.

主权项

1. An automatic facilities scheduling system, comprising:
a plurality of facilities; one or more databases; one or more data collectors; one or more processors; and one or more computer storage mediums storing computer program modules adapted to execute on the one or more processors, the computer program modules comprising
a data collection module adapted to receive demand data from the one or more data collectors and store the demand data to the one or more databases, and produce a knowledge base including a record of historical demand,a demand prediction module adapted to generate a demand model indicative of future demand for the facilities over a time period, anda scheduling module adapted to
receive scheduling parameters including scheduling requirements, a first scheduling threshold, a second scheduling threshold, and a scheduling period,invoke the demand prediction module to generate a scheduling demand model during the scheduling period,create a first staffing schedule based on the scheduling requirements, the first scheduling threshold, and the scheduling demand model,create a second staffing schedule based on the scheduling requirements, the second scheduling threshold, and the scheduling demand model, andgenerate a composite staffing schedule based on the first and second staffing schedules, wherein the composite staffing schedule includes a flex-staff scheduling recommendation.