发明名称 USER EXPERIENCE FEEDBACK RECORDER
摘要 Methods, systems, and computer readable media for automatically recording user experience feedback via an electronic device having or associated with a local user interface. A user experience feedback commenting module can be associated with the device to permit selection of a feedback mode utilizing a clearly marked toggle (e.g., UI soft- or hard-button) displayed on the user interface. The feedback comment about, for example, a particular device feature can be provided by the user when he or she enters data using, for example, a soft keyboard or other input feature displayed by the user interface. A user interface screen prior to switching into the feedback mode can be captured in response to activation of a screen capture option. The feedback comment can be captured in association with a reference number upon activation of a submit button and then transmitted to a collecting department or organization during a feedback collection mode.
申请公布号 US2015347367(A1) 申请公布日期 2015.12.03
申请号 US201414291143 申请日期 2014.05.30
申请人 Xerox Corporation 发明人 Berke David;Hambridge Philip James;Hewitt Colin;Saluja Veena Kumari;Spink Timothy;Yaramsetti Lakshmi
分类号 G06F17/24;G06F3/0484 主分类号 G06F17/24
代理机构 代理人
主权项 1. A method for automatically recording a user experience feedback, said method comprising: associating a feedback commenting module with a device so as to offer selection of a feedback mode via a toggle displayable by a user interface; providing a feedback comment with respect to at least one feature associated with said device via said user interface; and collecting said feedback comment in association with a particular reference number via at least one feedback collection mode for recording of said user experience feedback.
地址 Norwalk CT US