摘要 |
Methods, systems, and computer readable media for automatically recording user experience feedback via an electronic device having or associated with a local user interface. A user experience feedback commenting module can be associated with the device to permit selection of a feedback mode utilizing a clearly marked toggle (e.g., UI soft- or hard-button) displayed on the user interface. The feedback comment about, for example, a particular device feature can be provided by the user when he or she enters data using, for example, a soft keyboard or other input feature displayed by the user interface. A user interface screen prior to switching into the feedback mode can be captured in response to activation of a screen capture option. The feedback comment can be captured in association with a reference number upon activation of a submit button and then transmitted to a collecting department or organization during a feedback collection mode. |