发明名称 SYSTEM AND METHOD FOR CLASSIFYING A PLURALITY OF CUSTOMER ACCOUNTS
摘要 Disclosed is a method and system for classifying a plurality of customer accounts based on a recoverable amount from a customer account. The method includes receiving historical data of the customer account and a user input indicating a selection of a predictive analytics algorithm from a set of predictive analytics algorithms, and building a predictive data model by executing the predictive analytics algorithm on the historical data. The building includes computing a contact index for the customer account and a payment index for the customer account. The building further includes computing a recoverability index based on the contact index, the payment index, and the outstanding amount. The recoverability index denotes the recoverable amount. The method further includes classifying the customer account based on the recoverability index.
申请公布号 US2015339782(A1) 申请公布日期 2015.11.26
申请号 US201514719454 申请日期 2015.05.22
申请人 Tata Consultancy Services Limited 发明人 FONDEKAR Dipti Mohan;KSHIRSAGAR Mahesh;MISHRA Dwarika Nath;DAS Rajashree;POLAVARAPU Vikram
分类号 G06Q40/00;G06F17/30 主分类号 G06Q40/00
代理机构 代理人
主权项 1. A method for classifying a plurality of customer accounts based on a recoverable amount from a customer account of the plurality of customer accounts, the method comprising: receiving, by a processor, historical data of the customer account and a user input indicating a selection of a predictive analytics algorithm from a set of predictive analytics algorithms; building, by the processor, a predictive data model by executing the predictive analytics algorithm on the historical data, the building comprising: computing a contact index for the customer account, wherein the contact index denotes a probability of an accountholder of the customer account getting contacted by a user;computing a payment index for the customer account, wherein the payment index denotes the probability of the account holder paying the recoverable amount from an outstanding amount of the customer account; andcomputing a recoverability index based on the contact index, the payment index, and the outstanding amount, wherein the recoverability index denotes the recoverable amount; and classifying, by the processor, the customer account based on the recoverability index.
地址 Mumbai IN