| 摘要 |
Techniques for selectively prohibiting or allowing a debt collection call are disclosed. In an example, a method processing a debt collection call may include receiving a collections compliance request with at least a To number and a From number, identifying a client based on the From number, determining if the To number is included in a client no-contact list, determining if a call frequency count value is appropriate, such that the call frequency count value is based on the To number, determining if a curfew value is being exceeded based on a current time and the To number, allowing the debt collection call to proceed if the To number is not included in the client no-contact list, the call frequency count value is appropriate, and the curfew value is not being exceeded, and prohibiting the debt collection call if the To number is included in the client no-contact list, the call frequency count value is not appropriate, or the curfew value is being exceeded. |
| 主权项 |
1. A method for selectively prohibiting or allowing a debt collection call, comprising:
receiving a collections compliance request comprising at least a To number and a From number; identifying a client based on the From number; determining if the To number is included in a client no-contact list; determining if a call frequency count value is appropriate, wherein the call frequency count value is based on the To number; determining if a curfew value is being exceeded based on a current time and the To number; allowing the debt collection call to proceed if the To number is not included in the client no-contact list, the call frequency count value is appropriate, and the curfew value is not being exceeded; and prohibiting the debt collection call if the To number is included in the client no-contact list, the call frequency count value is not appropriate, or the curfew value is being exceeded. |
