Systems and methods for verification of identity and location

摘要

Techniques for ver ring identity and/or location of a customer. One embodiment involves receiving a customer-provided address from a customer in a communication via a computer network or telephone network. The customer is a person or entity paying to receive calls from a resident of a controlled access residential institution. The embodiment further involves accessing a computer system to identify location information associated with the customer, the location information derived from additional information within or about the communication and determining a reliability estimate of the customer-provided address by comparing the customer-provided address with the location information associated with the customer that was identified based on the additional information. The embodiment may involve notifying a telecommunications provider, the controlled access residential institution, or law enforcement based on the reliability estimate of the customer-provided address.

主权项

1. A method comprising:
performing by a computing device:
receiving a customer-provided address from a customer in a communication via a computer network or telephone network, the customer paying to receive calls from a resident of a controlled access residential institution;accessing a computer system to identify location information associated with the customer, the location information derived from additional information within or about the communication;determining a reliability estimate of the customer-provided address by comparing the customer-provided address with the location information associated with the customer that was identified based on the additional information;based on the reliability estimate of the customer-provided address, determining that the customer-provided address should not be used for determining a rate to charge the customer;determining an actual location of the customer based on the location information, wherein the actual location is different from the customer-provided address; anddetermining the rate to charge the customer based on the actual location.