| 主权项 |
1. A home appliance, comprising:
an input arranged to receive an order to perform smart diagnosis of a status of the home appliance; a sound output arranged to output a sound signal having a predetermined frequency; a display arranged to output a menu and a progress state of the smart diagnosis; and a controller configured, when an order for performing a diagnosis is input through the input, to set up a smart diagnosis mode, create product information comprising data related to the home appliance, and drive the sound output to convert and output the product information as a sound signal, wherein the controller is configured to perform the smart diagnosis in a plurality of stages by outputting a diagnosis mode setup, a diagnostic device selection, setup of a mode, and help information comprising at least one selected from a group comprising characters, special characters, emoticons, and images, on the display, wherein the controller is further configured to receive user-selection of the diagnostic device to diagnose the home appliance and output user guides in a plurality of stages to perform the diagnosis according to the selected diagnostic device, when the smart diagnosis mode is set up, wherein when the selected diagnostic device is a smartphone, the controller outputs information on an application for smartphone diagnosis and connection information for the application, through the display, and when the diagnostic device is a call center, the controller outputs information on a phone number and service time of the call center through the display, wherein the controller is arranged to output information related to a position of the sound output, and progress procedures and a progress state of the diagnosis, through the display, when the smart diagnosis is started, and wherein the sound signal includes product information input by operation of a selector of the home appliance. |
