SYSTEM AND METHOD FOR VIDEO-BASED DETECTION OF DRIVE-OFFS AND WALK-OFFS IN VEHICULAR AND PEDESTRIAN QUEUES

摘要

PROBLEM TO BE SOLVED: To provide a system and method for video-based detection of drive-offs and walk-offs in vehicular and pedestrian queues.SOLUTION: A system comprises: a video acquisition module 12 which acquires video from a queue of interest; a customer tracking module 14 which uses the acquired video and video processing; a queue configuration determination module 16 which determines the configuration of the queue; a queue monitoring module 18 which detects the occurrence of an event corresponding to a customer who left the queue before reaching the queue terminating point; a customer exit determination module 20 which determines when a customer exits retail store premises; and a drive-off/walk-off determination module 22 which issues an alert when a drive-off/walk-off is detected.