Interaction using content

摘要

A method, computer-readable medium and system for interacting using content are disclosed. A web response may be executed on a first computer system and/or another computer system associated with the first computer system responsive to the initiation of a call over a voice channel between the first computer system and a second computer system. The web response may include automatically downloading content over a data channel so that it can be automatically presented at the first computer system and/or another computer system associated with the first computer system. The content may include video, audio, information from a social networking website, a blog, other content, some combination thereof, etc. In this manner, more and/or different types of content can be used to communicate with callers by causing content to be presented in conjunction with communication over a voice channel.

主权项

1. A method of interacting, said method comprising:
responsive to a phone session between a first computer system and a second computer system over a first channel, accessing a request for content at a third computer system, wherein said request originates at said second computer system, wherein said request is associated with a web response, and wherein said web response comprises a download of said content; determining a fourth computer that is associated with said first computer system; and communicating said request from said third computer system to said fourth computer system to initiate execution of said web response, wherein said execution of said web response comprises downloading said content from a content provider to said fourth computer system without user input using a second channel and displaying said content on said display device of said first computer system.