METHOD, COMMUNICATION SYSTEM AND NON-TRANSITORY COMPUTER READABLE MEDIUM FOR OPTIMIZING NETWORK PERFORMANCE AFTER A TEMPORARY LOSS OF CONNECTION

摘要

A communication apparatus includes a computer supported telecommunications application (“CSTA”) session established between a computing function and switching function that includes a time period where monitors and registrations are preserved by the switching function if the computing function is able to restart the session within that time period after a temporary connection failure. The switching function tracks call and non-call related device activity that occurs from the time a session failure is detected until the computing function is able to restart the application session in a first list. If the computing function restarts that application within the time period, the switching function sends the computing function a list of devices whose activity was detected during the outage. The computing function uses the list of devices to query the status of those devices to reduce the amount of time needed to perform a recovery and less system performance impacts.