Apparatus and method for managing voice communications

摘要

A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to receive a call request from a set top box that is remote from the server where the call request identifies a telephone number that is presented from video content presented by the set top box where the telephone number is detected based on a combination of image pattern recognition and speech recognition and where the telephone number is associated with a marketing entity, establish a voice communication with a first telephone device associated with the set top box, and establish the voice communication with a second telephone device associated with the telephone number and the marketing entity if the first telephone device accepts the voice communication. Other embodiments are disclosed.

主权项

1. A media processor comprising:
a memory that stores instructions; and a controller coupled to the memory, wherein responsive to executing the instructions, the controller performs operations comprising: presenting media content at a display device; determining that an image pattern displayed from a video component of the media content and presented at the display device represents a first telephone number, using selectively implemented image pattern recognition; converting the image pattern to a first text comprising the first telephone number; converting an audio component of the media content to a second text; detecting a second telephone number in the second text; comparing the first telephone number with the second telephone number to determine whether the first telephone number matches the second telephone number; and responsive to the first telephone number matching the second telephone number, presenting an option to establish voice communication with a party associated with the media content, wherein the image pattern recognition is selectively implemented according to a user profile or according to a user service plan.