PROACTIVE ASSISTANCE IN OBTAINING A WIRELESS NETWORK CONNECTION

摘要

A user may be proactively identified as needing assistance to access a home wireless network. Assistance may be automatically provided through, for example, a text message, email, or telephone call. In one implementation, a method may include monitoring a wireless access point that provides a wireless network; obtaining, based on the monitoring, an indication of a failed attempt to attach to the wireless network due to entry of an incorrect network password; and causing, based on the obtained indication of the failed attempt to attach to the wireless network, transmission of a correct password for the wireless network to a mobile device corresponding to an account associated with the wireless network.

主权项

1. A method comprising:
monitoring, by one or more devices, a wireless access point that provides a wireless network; identifying, by the one or more devices and based on the monitoring, a failed attempt to attach to the wireless network due to entry of an incorrect network password; and causing, by the one or more devices and based on the identification of the failed attempt to attach to the wireless network, transmission of a correct password for the wireless network to a mobile device corresponding to an account associated with the wireless network.