摘要 |
<p>Systems and methods are described for enabling browser-to-phone and browser-to browser communications to be enhanced with enterprise communication features. Specifically, a Collaboration Environment is disclosed with the ability to interface a browser with an enterprise communication network. The Collaboration Environment is exposed to browsers via a media server and/or web-socket and is enabled to communicate with the browsers via a purpose-built library. In response to a communication request, the request may be analyzed to determine communication preferences for the communications session and invoke at least one enterprise application to fulfil the communications preferences.</p> |