Disaster recovery with a central conferencing routing server

摘要

Aspects of the present disclosure involve systems, methods, computer program products, and the like, for collaboration conferencing with multiple participants over a communications network, and more specifically for a conferencing routing service for managing and routing collaboration participants. In one embodiment, the conferencing routing server is configured to respond to a failure in a conference bridge to allow for repair to the network and/or account for split conferences that may occur due to the bridge failure. In one embodiment, the CCRS may account for moving a conference bridge into an offline state by removing the conference bridge from consideration for hosting a collaboration conference.

主权项

1. A method for managing collaboration conferences in a network, the method comprising:
receiving a notice of a change of state of a first conference bridge of a plurality of conference bridges associated with a telecommunications network, wherein the notice of a change of the first conference bridge is associated with a detected failure of the first conference bridge and comprises an identification of the first conference bridge and an indication of the failure; accessing a database configured to store at least one routing rule for at least one customer to the telecommunications network, the at least one routing rule comprising a priority table comprising a list of the plurality of conference bridges and a priority level associated with each of the plurality of conference bridges; noting the change of state of the first conference bridge in the priority table of the at least one routing rule; and identifying at least one existing collaboration conference hosted by the first conference bridge; storing a state indicator for the at least one existing collaboration conference hosted by the first conference bridge in the database, the state indicator indicating the change of state of the first conference bridge; receiving a collaboration conference access request from a requester's communication device directed toward the at least one existing collaboration conference; associating an identification number with the collaboration conference access request, the identification number associated with the state indicator of the at least one existing collaboration conference hosted by the first conference bridge; and denying transmission of the collaboration conference access request based at least on the state indicator of the at least one existing collaboration conference.