Electronic miscellaneous document handling in response to involuntary modifications of ancillary services

摘要

Methods, systems, and computer program products for handling electronic miscellaneous documents in response to involuntary modifications of services. A request, which includes first data for a passenger name record, is received for a change to an airline reservation. Second data for an electronic miscellaneous document that is linked to the first data for the passenger name record is also received. A determination is made as to whether the electronic miscellaneous document can be exchanged by applying at least one exchange eligibility rule to the first data for the passenger name record and the second data for the electronic miscellaneous document. If the electronic miscellaneous document can be exchanged, an exchange of the electronic miscellaneous document is automatically processed. 20131D0067 25 EXPLICIT y CHECK IF N PASSENGER VALID PASSENGER SELECTION SELECTION 308/ N Y |IDENTIFY 31G0 312 314 EXPLICIT CHECKIF CHECK SERVICE VALID SERVICE SERVICES N SELECTION SELECTION ELIGIBILITY 316-1 N Y34 DENTIFY ELIGIBLE34 SERVICES FROM REJECT CONTEXT (TRANSACTION)