| 主权项 |
1. A method for designing one or more services delivering value to one or more stakeholders, the method comprising:
identifying, using a processor, one or more stakeholders associated with a service; determining, using the processor, one or more existing processes implemented by the one or more stakeholders for creating a value associated to the service; determining, using the processor, a list of values pertaining to the service based on the one or more stakeholders and the one or more existing processes; retrieving, using the processor, a plurality of service qualities and a plurality of process qualities from a service quality master list and a process quality master list respectively, wherein the plurality of service qualities and the plurality of service process qualities are retrieved based on Service Level Agreement (SLA); correlating, using the processor, each value, present in the list of values, with the plurality of service qualities in order to identify one or more service qualities, of the plurality of service qualities, wherein the one or more service qualities indicate a quality specification for the service; and defining, using the processor, a service breakdown structure and a process breakdown structure associated with the service, wherein the service breakdown structure comprises a hierarchy of sub-services forming the service, and wherein the process breakdown structure comprises a hierarchy of sub-processes forming a process to deliver the service, and wherein each sub-service is to be delivered with at least one service quality present in the quality specification. |
