| 摘要 |
The purpose of the present invention is to enable an appropriate response to be made even in a case where a plurality of calls are consecutively made. Provided are the following: a pattern specifying unit (42) that, if a target call for which a response phrase should be determined is received, specifies a handling status for another call different from the target call; and a phrase generating unit (43) that determines, as the phrase for responding to the target call, a phrase corresponding to the handling status specified by the pattern specifying unit. |
