Cloud based management of an in-store device experience

摘要

The technology allows a user's demo experience to be set up and maintained remotely. Retailers and vendors may remotely manage and update the user experience on demonstration devices. A package of applications that highlight a particular device's capabilities can be selected and installed on demo versions of the particular device in stores all across the country. Usage information from the demonstration devices may be collected. With the collected information, retailers can ascertain user interest in particular devices and applications. Further, the user experience may be maintained and reset to default settings on a regular basis. Automatically resetting the experience maintains a consistent retail experience.

主权项

1. A method of remotely managing a consumer experience in a retail store, the method comprising:
binding a plurality of demonstration devices to a retailer corresponding to a chain of retail stores, wherein the plurality of demonstration devices are located in a plurality of non-virtual retail stores belonging to the chain of retail stores; receiving demonstration device information that describes device hardware and software characteristics for each device in a plurality of demonstration devices; receiving a user-experience profile that specifies at least one device characteristic and a group of applications to be installed on each device in the plurality of demonstration devices that has the at least one device characteristic, wherein the group of applications to be installed is selected based on matching the at least one device characteristic specified by the user-experience profile with the demonstration device information and provides a consistent consumer experience across the plurality of non-virtual retail stores belonging to the chain of retail stores with regard to each device that has the at least one device characteristic; and communicating the group of applications to each device within the plurality of demonstration devices that conforms to the user-experience profile to provide a consistent consumer experience on each device within the plurality of demonstration devices located in the plurality of non-virtual stores.