Identifying tasks and commitments using natural language processing and machine learning

摘要

An example of identifying tasks and commitments can include receiving a communication message. A task and a parameter can be identified in the communication message. Information related to the task can be extracted from the communication message using natural language processing (NLP) and machine learning (ML). A commitment related to the task can be identified using NLP extracted information. A state of the commitment can be identified using NLP and ML based on the extracted information.

主权项

1. A computer-implemented method for identifying tasks and commitments, comprising:
receiving, via communication links, a communication message; identifying a task and a parameter of the task in the communication message; extracting information related to the task from the communication message using natural language processing (NLP) and machine learning (ML); identifying a commitment using NLP extracted information and a state of the commitment using NLP and ML based on the extracted information; receiving an additional communication message associated with the identified task; and updating the state of the commitment based on information extracted from the received additional communication message.