METHOD FOR RETRIEVING AN IDENTITY CARD ASSOCIATED WITH AN ELECTRONIC GAMING MACHINE

摘要

Embodiments of the present invention are directed to a method for creating an electronic log for documenting entries into electronic gaming machines on a network. The network is monitored by a network computing device. People who enter the machines carry mobile computing devices that communicate over a normally operating wireless network. Cooperating among the network computing device and the wireless network results in creating an entry that includes the identify of a person entering one of the gaming machines, the identity of the gaming machine entered, and the reason for entry. The entry is stored in an electronic log.

主权项

1. A method for dispatching a person to retrieve a machine access card that is received in a card reader associated with one of a plurality of electronic gaming devices on a network of electronic gaming devices, the method comprising:
defining a plurality of floor areas in the casino, each floor area including a predefined number of electronic gaming machines; storing the plurality of floor areas in a database; creating a list of persons each having at least one associated floor area and who is qualified to enter the electronic gaming device; storing the list in a memory connected to the network; associating a machine access card with each of at least some of the persons on the list; monitoring the network of electronic gaming devices via a network computing device; detecting a communication on the network indicating that an identified electronic gaming device needs service that requires entering the identified electronic gaming device; automatically assigning a first person qualified to enter the identified electronic gaming devices to provide the service; generating a call to provide the required service to the identified electronic gaming device; automatically sending a call signal via a wireless network to a mobile computing device carried by the first person, the signal including data indicating the identified electronic gaming device; receiving a call-acceptance signal responsive to an input on the mobile computing device carried by the first person indicating that he or she has accepted the call; determining that the first person has inserted his or her machine access card into a card reader associated with the identified electronic gaming device; determining that the machine access card is received in the card reader for longer than a predefined length of time; automatically assigning a second person to retrieve the machine access card; generating a call to retrieve the machine access card; automatically sending a call signal via a wireless network to a mobile computing device carried by the second person, the signal including data indicating the identified electronic gaming device; receiving a call-acceptance signal responsive to an input on the mobile computing device carried by the second person indicating that he or she has accepted the call; and determining that the machine access card is removed from the card reader.