摘要 |
<p>The subject matter disclosed herein establishes a communication connection between a customer and an employee of the customer's choosing based on user defined customer interaction preferences. One or more customer interaction preferences associated with a customer may be accessed. One or more employee profiles may be accessed. Each employee profile may be associated with a different employee and may have one or more employee attributes. A computing device may be caused to display a subset of the employee profiles. The subset of the employee profiles may have at least one employee attribute that matches at least one of the customer interaction preferences. Data representative of a selection of at least one employee from the subset of employee profiles may be received from the computing device. A communication connection may be established between the customer and the selected employee. Related apparatus, systems, techniques, and articles are also described.</p> |