CUSTOMER RECOGNITION THROUGH USE OF AN OPTICAL HEAD-MOUNTED DISPLAY IN A WEARABLE COMPUTING DEVICE

摘要

Systems, apparatus, and computer program products are provided for implementing a wearable computing device having an Optical Head-Mounted Display (OHMD) to automatically determine which individuals within a business environment, such as a retail store, banking center or the like, are established customers. Such a determination of established customer status is conducted without requiring any action on behalf of the individuals/customers currently located within the business environment and can be accomplished when the established customer enters the business location or shortly thereafter. Once established customers are identified, customer indicators are provided within the view of the OHMD, so that a business associate/employee can readily identity which individual within their field of view are established customers.

主权项

1. An apparatus for recognizing and identifying established customers within a business location, the apparatus comprising:
a wearable computing device including a memory, a processor in communication with the memory and an Optical Head-Mounted Display (OHMD) in communication with the processor; and a customer recognition and identification module stored in the memory, executable by the processor and configured to:
provide a user, via the OHMD, a view of a business location occupied by one or more individuals,determine which of the individuals within the view are established customers of the business by:
receiving, from mobile communication devices in possession of corresponding individuals within the view, an Operating System(OS)-Level stored electronic token that identifies the individual in possession of the mobile communication device as an established customer, wherein the electronic token is electronically communicated from the mobile communication device absent user input, anddetermine that the individual in possession of the mobile communication device is an established customer based on information in the electronic token, andpresent, within the OHMD, one or more customer identifiers within the view, wherein each of the identifiers are associated with one of the individuals determined to be an established customer of the business.