AUTOMATIC AUDIO LEVEL ADJUSTMENT FOR VIDEO VENDING MACHINES

摘要

A method for retrofitting a vending machine with a video communications device includes securing a video communications device with a mounting feature of the video communications device removably coupled with a mounting location on a vending machine. The video communications device includes a video communications module for real-time interactions with a ticket office. The video communications module includes a display, a camera, a speaker, and a microphone. The video communications device includes a video communication device communications interface. The method includes electronically coupling the video communications device with a power supply of the vending machine and communicatively coupling the video communications device with the vending machine such that functions of the vending machine are controllable using the video communications device. The method includes communicatively coupling the video communications device with the ticket office for real-time video communications with the ticket office.

主权项

1. A method of automatically adjusting a parameter of a transit fare vending machine based on a response, the method comprising:
receiving, at a transit fare vending machine, an input to initiate audio/visual communication with a remote device of a ticket office of a transit system, the input being provided by a user of the transit fare vending machine; establishing the audio/visual communication between the transit fare vending machine and the remote device of the ticket office; detecting, using sensors of the transit fare vending machine, a response from the user of the transit fare vending machine, the response comprising one or more of a body position or a body action of the user associated with a parameter of the transit fare vending machine being outside of a desired range; matching the response with at least one remedy of a database of remedies, each remedy comprising an adjustment to a parameter of the transit fare vending machine; adjusting a parameter of the transit fare vending machine related to the audio/visual communication based on the matched remedy such that the parameter may be tuned to the desired range; and monitoring the response to the adjusted parameter to determine whether the adjustment successfully tuned the parameter to the desired range.