摘要 |
<p>PROBLEM TO BE SOLVED: To provide a dialog system construction assist system capable of constructing a scenario using a dialog between a user and operator and the action of the operator.SOLUTION: In a dialog system 100, an audio recognition unit 101 performs audio recognition on utterances contained in a dialog between a user and operator, and produces results of audio recognition including texts corresponding to the utterances. An intention understanding unit 102 understands the intentions of the utterances on the basis of the texts, and obtains result of intention understanding including types of utterances, intentions of the utterances, words, and meaning classes of teh words. A dialog information memory unit stores the results of audio recognition, the results of intention understanding, and actions which the operator has performed in relation to the dialog. A scenario construction unit 106 acquires as attributes words having meaning classes that are shared between an utterance of a question and an utterance of a response which are contained in the dialog, and uses the attributes and actions to construct a scenario.</p> |