TASK REDUCTION IN DYNAMIC CASE MANAGEMENT

摘要

Embodiments of the present invention disclose a method, computer program product, and system for reducing repetitive tasks in case management. A computer initiates to display a searchable data field for relating a first case to a second case. The computer receives a first value for the searchable data field. The computer retrieves search results for the first value from a data store, wherein the data store comprises case related data. The computer initiates to display at least one search result from the data store in a selectable form. The computer receives a selection based, at least in part, on the at least one search result and the second case. The computer pins the first case to the second case based, at least in part, on the first value, wherein pinning the first case to the second case reduces a repetitive task.

主权项

1. A method for reducing repetitive tasks in case management, the method comprising:
a computer initiating to display a searchable data field for relating a first case to a second case; the computer receiving a first value for the searchable data field; the computer retrieving search results for the first value from a data store, wherein the data store comprises case related data; the computer initiating to display at least one search result from the data store in a selectable form; the computer receiving a selection based, at least in part, on the at least one search result and the second case; and the computer pinning the first case to the second case based, at least in part, on the first value, wherein pinning the first case to the second case reduces a repetitive task.