System and Method for Providing Customer' Answers to Prospects' Questions In Digital Media

摘要

A system and method are disclosed for providing customers' answers to prospects' questions in digital media.

主权项

1. A computer-implemented method comprising:
presenting an invitation to a prospect to ask a question regarding a branded product or service; receiving a question and contact information from the prospect; selecting a customer associated with the branded product or service to answer the question; presenting the question to the selected customer through the digital media; receiving an answer to the question from the selected customer; and sending the answer to the prospect using the contact information of prospect, where the method is performed by one or more hardware processors.