Simplifying Troubleshooting of Errors in Configurable Parameter Values Associated with Computer Supported Business-flows

摘要

A troubleshooting tool for simplifying troubleshooting of errors in configurable parameter values associated with computer supported business-flows. The parameter values affecting the business-flows are stored in the tables of a database system in one embodiment. An administrator specifies the set of parameters which determine the specific row of the table that would be used by the business-flow, and the manner (e.g., as an SQL query) in which the specific row is determined. A user then invokes the tool, selects a specific business-flow (or parameter) to troubleshoot. The tool receives values for the set of parameters specified by the administrator and retrieves the specific data element representing the value of the parameter of interest (according to the SQL query). The retrieved data element can be compared with an expected value to troubleshoot the business-flow.