METHOD AND SYSTEM TO COMBINE KEYWORD AND NATURAL LANGUAGE SEARCH RESULTS

摘要

A method includes receiving a search query from a user interface. The method includes performing a keyword search at a computer device based on the search query to generate keyword search results. The method includes performing a natural language search of a frequently-asked question database based on the search query to generate frequently-asked question search results. The method also includes outputting a display page for display at a display device. The display page categorizes the keyword search results and the frequently-asked question search results into a plurality of categories.