摘要 |
<p>Disclosed in the embodiments of the present invention are a compensation method for user service experience and a controller. The method comprises: obtaining for a target user equipment (UE) a first user experience (QoE) value on an original service link; when said first user experience (QoE) value is smaller than a preset QoE threshold, calculating the difference between said QoE value and said threshold and setting the difference value as a second QoE value requiring compensation; determining at least one compensation UE, which may be in direct communication with the target UE, the total QoE value of said at least one compensation UE being greater than or equal to said second QoE value; sending a QoE compensation configuration instruction, causing a new service link to be established between said at least one compensation UE and the target UE, and providing QoE compensation to said target UE. The embodiments of the present invention provide smoother and more flexible QoE compensation. The present method responds quickly to real-time changes in demand and does not involve the margins of new stations, thus improving compensation in respect of user QoE.</p> |