主权项 |
1. A non-transitory computer-readable medium storing computer-executable instructions that when executed by a computer cause the computer to perform a method, the method comprising:
receiving, by a processor, a message that indicates an occurrence of an event, wherein the message is from a remote device and is sent on behalf of a user of the remote device; acquiring, by the processor, engagement information about each of a plurality of individuals that are members of a network associated with the user, wherein the engagement information is acquired in real-time as the message is received from the user, and wherein the engagement information includes contextual information about each of the plurality of individuals; analyzing, by the processor, the network and the engagement information using a set of predefined metrics to produce response scores for at least a subset of the plurality of individuals; and forwarding the message over a communication network to at least one individual in the subset based, at least in part, on the response scores. |