发明名称 PROBABILISTIC ROUTING OF MESSAGES IN A NETWORK
摘要 Systems, methods, and other embodiments associated with routing messages in a network are described. In one embodiment, a method includes acquiring engagement information about each of a plurality of individuals that are members of a network associated with a user. The engagement information is acquired as a message is received from the user. The method may also include analyzing the network and the engagement information using a set of predefined metrics to determine a probability that each of at least a subset of the plurality of individuals will respond to the message. The method may also include routing the message to at least one individual in the subset as a function of the probability that each of at least a subset of the plurality of individuals will respond.
申请公布号 US2015032826(A1) 申请公布日期 2015.01.29
申请号 US201313949699 申请日期 2013.07.24
申请人 ORACLE INTERNATIONAL CORPORATION 发明人 GUNARATNAM Vasanthan
分类号 H04L12/58 主分类号 H04L12/58
代理机构 代理人
主权项 1. A non-transitory computer-readable medium storing computer-executable instructions that when executed by a computer cause the computer to perform a method, the method comprising: receiving, by a processor, a message that indicates an occurrence of an event, wherein the message is from a remote device and is sent on behalf of a user of the remote device; acquiring, by the processor, engagement information about each of a plurality of individuals that are members of a network associated with the user, wherein the engagement information is acquired in real-time as the message is received from the user, and wherein the engagement information includes contextual information about each of the plurality of individuals; analyzing, by the processor, the network and the engagement information using a set of predefined metrics to produce response scores for at least a subset of the plurality of individuals; and forwarding the message over a communication network to at least one individual in the subset based, at least in part, on the response scores.
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