| 主权项 |
1. A method, performed by a computer device, the method comprising:
receiving, by the computer device, a request for a web page that includes Hypertext Markup Language (HTML) content and voice browser content from an HTML browser running on a user device; generating, by the computer device, a co-browsing session identifier based on the received request; providing, by the computer device, a response to the HTML browser, wherein the response includes the HTML content, the generated co-browsing session identifier, and an instruction to establish a Web Real-Time Communication (WebRTC) connection with an interactive voice response (IVR) system associated with the voice browser content; receiving, by the computer device, an indication from the IVR system that the WebRTC connection has been established for the co-browsing session identifier; and providing, by the computer device, the voice browser content to a voice browser in the IVR system, in response to receiving the indication that the WebRTC connection has been established for the co-browsing session identifier. |
