Estimating the time until a reply email will be received using a recipient behavior model

摘要

A method is provided in an email communication system having at least a processor. The method includes generating an estimate of a receipt time of a reply email from a recipient of an initial email using a recipient behavior model that applies machine learning to the initial email and to training data from other emails. The method further includes indicating the estimate to a user using an indication device.

主权项

1. A method in an email communication system having at least a processor, the method comprising:
sharing a set of recipient behavior models among a set of trusted peers; generating an estimate of a receipt time of a reply email from a recipient of an initial email using more than one recipient behavior model from the set of recipient behavior models that applies machine learning to the initial email and to training data from other emails; and indicating the estimate to a user using an indication device, wherein the set of recipient behavior models are configured in a master-slave configuration, and a master recipient behavior model from among the recipient behavior models in the set is used to output the estimate that is indicated to the user.