SYSTEM AND METHOD FOR SECURE PAYMENT TRANSACTIONS DURING A CHAT SESSION

摘要

A method for secure payment transactions over a network between a support help desk computing system and a customer computing system is provided. The method includes establishing a chat session between the help desk and the customer using a chat application program; receiving a purchase order from the customer; communicating a unique URL payment link to the customer, wherein the URL payment link is configured for allowing the customer to establish communication with an order processing system to provide sensitive payment information to the order processing system; receiving the sensitive payment information at the order processing system communicated from the customer; encrypting the sensitive payment information; providing the encrypted sensitive payment information to the help desk, wherein the encrypted sensitive payment information is displayed in a masked format on a display of the help desk; and completing the purchase order using the encrypted sensitive payment information.

主权项

1. A method for secure payment transactions over a network between a support help desk computing system and a customer computing system, the method comprising:
establishing a chat session between the support help desk computing system and the customer computing system through the network using a chat application program; receiving a purchase order from the customer computing system during the chat session; communicating a unique Uniform Resource Locator (URL) payment link to the customer computing system during the chat session in response to receipt of the purchase order, wherein the URL payment link is configured for allowing the customer computing system to establish communication with an order processing system over the network to provide sensitive payment information to the order processing system, wherein the sensitive payment information is provided in association with the purchase order; receiving the sensitive payment information at the order processing system communicated from the customer computing device; encrypting the sensitive payment information; providing the encrypted sensitive payment information to the support help desk computing system, wherein the encrypted sensitive payment information is displayed in a masked format on a display of the support help desk computing system; and completing the purchase order using the encrypted sensitive payment information.