Pairing users with social media communities

摘要

Systems and methods that integrate social media applications having social media communities of like-minded users with other applications, such as enterprise applications, are described herein. A user may join one or more of the social media communities based on a variety of factors, including applications the user uses or plans to use, user type (e.g., end-user, administrator, etc.), the user's level of expertise, and/or the type of activities that the user plans to perform in one or more applications. A user's actions within or using one or more applications may be monitored. In response to detecting performance of a monitored action, a description of the user's action may be published to other users in the social media community, the user may be paired with one or more social media communities, and/or recommendations for resources related to the detected action may be provided to the user. Recommendations may also be provided based on posts made by the user in the social media community.

主权项

1. A method of pairing a user to a social media community, comprising:
initiating a monitoring client to monitor user activity in an application; detecting, by the monitoring client, a user action taken in the application; determining, by a computing device, a first social media community corresponding to the detected user action, wherein the first social media community is classified among a plurality of social media communities; and pairing the user with the first social media community corresponding to the detected user action.