摘要 |
<p>The invention is generally related to operations support systems and more specifically, to a method of and system for managing and planning future use of resources. One embodiment of the invention comprises an operations support system which displays multiple visits across a timeline, each visits being associated with a set of resource requirements. The system tabulates, in real-time, the total level of resources required for all of the visits, for each given day, comparing these totals against nominal available resource levels. If there is a shortfall, the system displays a number associated with the short-fall, such as the number of additional technicians that would be required. This provides the user with feedback so he/she can amend visits and tasks within visits to resolve short-falls in resources.</p> |