摘要 |
PROBLEM TO BE SOLVED: To improve the allocation efficiency by reducing the receiving duration in a receiving flow of an allocation system. ! SOLUTION: Upon receiving an incoming call from a customer, telephone number detecting means 107 detects the telephone number of the customer. When the telephone number has been registered in a customer database 108 and there are a plurality of reception destinations of the registered customer information, reception destination estimating means 109 estimates the reception destination desired by the customer in accordance with a preset estimation condition, and vehicle searching means 110 searches for a vehicle on the basis of the estimated reception destination and makes an allocation terminal 111 display the result of the vehicle search. ! COPYRIGHT: (C)2015,JPO&INPIT |