METHODS AND SYSTEMS FOR MITIGATING OR AVOIDING DELAYS IN INFUSION ROOM SEATING

摘要

A method and system for scheduling, tracking, recording, and monitoring of patients' usage of an infusion room, along with various tools to analyze the infusion room activity, to thereby improve usage of the infusion room, and improve patient satisfaction relating to their infusion room experience, is disclosed. The inventive methods and systems monitor, record, and analyze relevant infusion room chair status, patient status, and patient medical condition while in the infusion room, then determine if there will be anticipated or actual delays in a patient's scheduled infusion, and then implement corrective actions in order to mitigate or avoid such delays. The inventive methods and systems may be used in real-time.

主权项

1. A method for mitigating or avoiding delays in infusion room seating, the method comprising:
determining whether there is an anticipated or actual delay in seating of patients scheduled for an infusion in the infusion room, comprising determining one or more of (a) whether there are delays in one or more physician offices in obtaining patient test samples, (b) whether, among patients already actively receiving an infusion in the infusion room, there is a higher than expected number of adverse reactions to the patients' respective infusion, (c) whether there are delays in one or more collaborating laboratories in providing test results for one or more patients scheduled for infusion, (d) whether there are delays in one or more physician offices in interpreting the test results, (e) whether there are delays in or more collaborating pharmacies in filling prescriptions for the infusion medication for one or more patients scheduled for infusion, or (f) whether there is an insufficient number of available infusion room chairs; if it is determined that there is an anticipated or actual delay in seating of patients, mitigating or avoiding the delay by one or more of (i) rescheduling patients who have not yet begun an infusion in the infusion room, (ii) adjusting infusion room staffing, (iii) redistributing patient tests to a different laboratory than the one or more collaborating laboratories, or (iv) redistributing patient prescriptions to a different pharmacy than the one or more collaborating pharmacies.