发明名称 |
Systems and methods for videophone identity cloaking |
摘要 |
A system, method, and computer-usable medium are disclosed for masking the identity of a human agent by transforming a live video transmission into a persona video transmission. A request is received from a user for a videoconference with a human agent. A persona is selected and associated with a human agent. The videoconference is then conducted, using data associated with the persona to transform the live video transmission of the human agent into a persona video transmission, which is correlated to the live video transmission. |
申请公布号 |
US9118810(B1) |
申请公布日期 |
2015.08.25 |
申请号 |
US201313855274 |
申请日期 |
2013.04.02 |
申请人 |
United Services Automobile Association (USAA) |
发明人 |
Hopkins, III John C.;Sanchez, Jr. Erasmo |
分类号 |
H04N7/14;H04N7/15 |
主分类号 |
H04N7/14 |
代理机构 |
Kane Kessler, P.C. |
代理人 |
Kane Kessler, P.C. ;Negrin Barry E.;Szabo Paul E. |
主权项 |
1. A non-transitory computer-readable storage medium having computer-executable instructions stored thereon and executable by a processor to:
send a request from a user for videoconference with an agent; establish the videoconference between the user and the agent; and receive a persona video transmission, wherein a live video transmission of the agent is transformed into the persona video transmission that provides that the agent is anonymous to the user; wherein the persona video transmission includes a persona selected to match a language attribute of the user. |
地址 |
San Antonio TX US |