发明名称 Systems and methods for videophone identity cloaking
摘要 A system, method, and computer-usable medium are disclosed for masking the identity of a human agent by transforming a live video transmission into a persona video transmission. A request is received from a user for a videoconference with a human agent. A persona is selected and associated with a human agent. The videoconference is then conducted, using data associated with the persona to transform the live video transmission of the human agent into a persona video transmission, which is correlated to the live video transmission.
申请公布号 US9118810(B1) 申请公布日期 2015.08.25
申请号 US201313855274 申请日期 2013.04.02
申请人 United Services Automobile Association (USAA) 发明人 Hopkins, III John C.;Sanchez, Jr. Erasmo
分类号 H04N7/14;H04N7/15 主分类号 H04N7/14
代理机构 Kane Kessler, P.C. 代理人 Kane Kessler, P.C. ;Negrin Barry E.;Szabo Paul E.
主权项 1. A non-transitory computer-readable storage medium having computer-executable instructions stored thereon and executable by a processor to: send a request from a user for videoconference with an agent; establish the videoconference between the user and the agent; and receive a persona video transmission, wherein a live video transmission of the agent is transformed into the persona video transmission that provides that the agent is anonymous to the user; wherein the persona video transmission includes a persona selected to match a language attribute of the user.
地址 San Antonio TX US