TECHNIQUE D'AIDE AU DIAGNOSTIC A DISTANCE D'UNE PASSERELLE D'ACCES

摘要

A technique for assisting remote diagnosis of an access gateway by an administration apparatus. The gateway enables access to a wide area communication network via an access network. A failure affecting access to the wide area communications network gateway via the access network is detected. A device obtains an identifier of the access gateway and a datum assisting diagnosis of the failure by using a radio communication channel and sends the identifier and the datum obtained to the administration apparatus via an access means in an operational state.